North Melbourne Logo Cap
Official AFL Merchandise
Manufactured by Playcorp
All City Sports and F1 online orders are shipped out of Melbourne, Victoria using Australia Post standard or express shipping depending on what you have indicated in your order. Standard delivery is free for orders over $150. Standard delivery fee is $8 for orders under $120, $15 for all express orders. Once payment has been received your order will be dispatched within 1 business day. Your order will be sent with a unique identification number, which can be tracked at https://auspost.com.au
Should the product happen to be out of stock we will notify you immediately to let you know how long it will take to come in or if you would like to choose another product.
For store pickup option, we endeavour to have orders ready for pickup within two hours of you ordering. If you need your order urgently, please give us a call on (03) 9654 5448. For all pickup orders, Australian government issued photo I.D. with a home address matching that of the order, will need to be produced. If someone else is picking up your order, please let us know. They will still need to produce government issued photo I.D. to confirm their identity and address.
Whilst we do not have an overseas shipping option on our website, we are able to facilitate overseas orders. Freight costs will need to be calculated, so please send us an email at firstname.lastname@example.org
If you are not satisfied with your purchase please email us at email@example.com or call us on +61(3) 9654 5448. All returns need to be made within 28 days from date of delivery. When contacting us you will need your invoice number and contact details. You may return a product providing the item is in original condition, not scratched or damaged for an exchange or store credit (via a gift voucher). Customised products are not returnable or refundable. For returns a freight and handling charge will apply.
Products need to be returned in their original packaging including the original box, contents, accessories and documentation or an additional fee will be charged. For your protection we highly recommend you use a traceable and insurable shipping method. We are not responsible for lost or damaged packages that are not sent by us. We recommend using Australia Post Registered Post with Extra Cover. If we are at fault we will credit you the return freight charge. Once we receive the returned item and it is verified, we will credit your original purchase credit card for the price of the item.
All returns to be delivered to:
116 Elizabeth Street
Victoria, Australia 3000