Valentino Rossi Keyring - Doctor Round
Official licensed product
All City Sports and F1 online orders are shipped out of Melbourne, Victoria using Australia Post standard or express shipping depending on what you have indicated in your order. Standard delivery is free for orders over $150* (Exclusions may apply to certain products). Standard delivery fee is $8.95 for orders under $150, $12.95 for all express orders. Once payment has been received your order will be dispatched within 1 business day. Your order will be sent with a unique identification number, which can be tracked at https://auspost.com.au
Bulky and fragile items are not included in our free standard post promotion. These items are clearly marked. Standard delivery for these items is $14.95, $19.95 for express delivery. These items are sent with a signature on delivery for added security.
Should the product happen to be out of stock we will notify you immediately to let you know how long it will take to come in or if you would like to choose another product.
Store pickup is available on all orders. Any order that contains an item marked "Click and Collect only" will only be available for store pickup. This includes if you have added something to your basket that could normally be posted. The entire order will need to be picked up from store. For store pickup option, we endeavour to have orders ready for pickup within two hours of you ordering. Store pickup is available Monday-Sunday 10am-5pm. If you need your order urgently, please give us a call on (03) 9654 5448. For all pickup orders, Australian government issued photo I.D. with a home address matching that of the order, will need to be produced. If someone else is picking up your order, please let us know. They will still need to produce government issued photo I.D. to confirm their identity and address.
Shipping to New Zealand costs $15.00. Please allow up to 14 days for your item to arrive after dispatch.
Rest of the World
Unfortunately we do not offer overseas shipping to anywhere else in the world.
If you are not satisfied with your purchase please email us at email@example.com or call us on +61(3) 9654 5448. All returns need to be made within 28 days from date of delivery. When contacting us you will need your invoice number and contact details. You may return a product providing the item is in original condition, not scratched or damaged for an exchange or store credit (via a gift voucher). Customised products are not returnable or refundable. For returns a freight and handling charge will apply.
Products need to be returned in their original packaging including the original box, contents, accessories and documentation or an additional fee will be charged. For your protection we highly recommend you use a traceable and insurable shipping method. We are not responsible for lost or damaged packages that are not sent by us. We recommend using Australia Post Registered Post with Extra Cover. If we are at fault we will credit you the return freight charge. Once we receive the returned item and it is verified, we will credit your original purchase credit card for the price of the item.
All returns to be delivered to:
116 Elizabeth Street
Victoria, Australia 3000